A few words about haters.

“I heard a woman on the radio talking about how much she hated you.” This is what a friend told me recently. That’s a weird thing to have happen, isn’t it? I write blogs and books and give speeches. Most of what I do would never be considered...

How to create a funny baby announcement.

Every day, you get to make a choice about the way you do things. There are a thousand different choices, but all of them really only boil into two options: 1. Be delightful. 2. Be boring. Delight stands out, makes you memorable and breaks the clutter of an over...

How I work: Quick blog posts.

To the best of my ability, I try to write my blog posts ahead of time. I try to have them written, scheduled and loaded to go a few weeks before they actually go live. But, sometimes there are topics that are time sensitive that I need to jump on. Case in point, the...

Please stop doing this on Twitter.

People sometimes ask me what my least favorite thing on Twitter is. That’s an easy question and one that I have written about before but people keep doing. I can’t stand when someone retweets a compliment about themselves. Instead of just telling the...